# \ud83c\udfab DiscordSupport v2.0<\/p>\n
**The most complete and professional Discord\/Minecraft support system**<\/p>\n
Transform your server support with interactive Discord tickets, private channels, and instant two-way communication!<\/p>\n
—<\/p>\n
## \u2728 Main Features<\/p>\n
### \ud83c\udfaf Two Ticket Modes<\/p>\n
**\ud83d\udce2 Public Tickets**
\n– All tickets in a single Discord channel
\n– Perfect for small servers
\n– Ultra-simple configuration<\/p>\n
**\ud83d\udd12 Private Tickets** \u2b50 NEW!
\n– Dedicated Discord channel for each ticket
\n– Visible only by staff (role-based permissions)
\n– Automatic deletion after closure
\n– Private and secure communication<\/p>\n
### \ud83d\udcac Two-Way Communication<\/p>\n
**Discord \u2192 Minecraft**
\n– Staff messages in Discord arrive directly to the player in-game
\n– “Send Message” button with integrated popup
\n– Support for long messages (500 characters)<\/p>\n
**Minecraft \u2192 Discord** ### \ud83c\udfae Interactive Buttons<\/p>\n Click to act instantly:<\/p>\n – \ud83c\udfe0 **TP Spawn** – Teleport player to spawn **All actions are ephemeral**: only the person who clicks sees the confirmation!<\/p>\n ### \ud83c\udf0d Multilingual<\/p>\n – \ud83c\uddec\ud83c\udde7 English (complete version)<\/p>\n —<\/p>\n ## \ud83d\udcf8 Screenshots<\/p>\n ### Private Discord Ticket ### Real-Time Communication —<\/p>\n ## \u26a1 Quick Installation<\/p>\n ### 1\ufe0f\u20e3 Create the Discord Bot<\/p>\n 1. Go to https:\/\/discord.com\/developers\/applications ### 2\ufe0f\u20e3 Install the Plugin<\/p>\n 1. Download `DiscordSupport-v2.0.jar` ### 3\ufe0f\u20e3 Minimal Configuration<\/p>\n **Public Tickets (easy):** **Private Tickets (recommended):** —<\/p>\n ## \ud83c\udfae Commands<\/p>\n | Command | Description | Permission | —<\/p>\n ## \ud83d\udd27 Advanced Configuration<\/p>\n ### Customize Buttons<\/p>\n “`yaml heal-player: ### Anti-Spam Cooldown<\/p>\n “`yaml ### Custom Messages<\/p>\n “`yaml —<\/p>\n ## \ud83d\udccb Usage Example<\/p>\n ### Player creates a ticket ### Discord – Private Channel Created Player: Valival_ [Buttons] \ud83c\udfe0 TP Spawn | \ud83d\uddd1\ufe0f Clear | \u2764\ufe0f Heal | \ud83c\udf56 Food | \ud83d\udcac Message | \ud83d\udc6e Arriving | \ud83d\udd28 Ban | \ud83d\udd12 Close ### Staff responds ### Staff clicks “TP Spawn” ### Player responds ### Staff closes the ticket —<\/p>\n ## \ud83d\udee1\ufe0f Security & Performance<\/p>\n \u2705 **Thread-safe** – Uses ConcurrentHashMap —<\/p>\n ## \ud83d\udd17 Compatibility<\/p>\n – **Minecraft**: 1.20.5 – 1.21.4+ —<\/p>\n ## \ud83d\udce6 Download<\/p>\n **French Version**: Configuration and messages in French Both versions are 100% functional and identical in terms of features.<\/p>\n —<\/p>\n ## \ud83d\udc9d Support & Contact<\/p>\n – \ud83d\udc1b **Bugs**: Use the “Issues” tab on Modrinth —<\/p>\n ## \ud83d\udcdd Changelog v2.0<\/p>\n **Major New Features:** **Improvements:** **Fixes:** —<\/p>\n ## \ud83c\udfc6 Why DiscordSupport?<\/p>\n ### Before ### After with DiscordSupport **Time saved: 90%** —<\/p>\n ## \ud83d\udcdc License<\/p>\n MIT License – Free to use and modify<\/p>\n —<\/p>\n **Made with \u2764\ufe0f by Valival_**<\/p>\n *If this plugin helps you, leave a \u2b50 review!*<\/p>\n","protected":false},"excerpt":{"rendered":" Gateway between Minecraft and Discord for a support system<\/p>\n","protected":false},"featured_media":57357,"template":"","meta":{"_minecraft_slug":"discord-support","_minecraft_project_id":"1uNTdbH3","_minecraft_author":"Valival","_minecraft_license":"MIT","_minecraft_downloads":28,"_minecraft_follows":1,"_minecraft_client_side":"unsupported","_minecraft_server_side":"required","_minecraft_storage_type":"zip","_minecraft_archive_name":"discord-support.zip","_minecraft_size_bytes":28675422,"_minecraft_version_count":2,"_minecraft_updated_at":"2026-05-15T22:11:05.370368Z","_minecraft_date_created":"2026-02-19T07:45:36.131305Z","_minecraft_date_modified":"2026-02-21T17:19:56.940116Z","_minecraft_project_url":"https:\/\/modrinth.com\/mod\/discord-support","_minecraft_icon_attachment_id":57357,"_minecraft_imported_at":"2026-06-03T03:50:07+00:00","_minecraft_import_hash":"f70c4c0902048c7062772330693db54c","_minecraft_versions":"","_minecraft_links":"","_minecraft_gallery":"","_minecraft_api_metadata":""},"mod_category":[126,127,123,92],"mod_loader":[132],"minecraft_version":[59,36,60,93,94,101,102,62,37,40,41,73,74,38,78,79,80,81,82],"class_list":["post-57356","mod","type-mod","status-publish","has-post-thumbnail","hentry","mod_category-management","mod_category-paper","mod_category-technology","mod_category-utility","mod_loader-paper","minecraft_version-1-20","minecraft_version-1-20-1","minecraft_version-1-20-2","minecraft_version-1-20-3","minecraft_version-1-20-4","minecraft_version-1-20-5","minecraft_version-1-20-6","minecraft_version-1-21","minecraft_version-1-21-1","minecraft_version-1-21-10","minecraft_version-1-21-11","minecraft_version-1-21-2","minecraft_version-1-21-3","minecraft_version-1-21-4","minecraft_version-1-21-5","minecraft_version-1-21-6","minecraft_version-1-21-7","minecraft_version-1-21-8","minecraft_version-1-21-9"],"yoast_head":"\n
\n– `\/commandsend
\n– Only works with an active ticket
\n– Formatted and timestamped messages<\/p>\n
\n– \ud83d\uddd1\ufe0f **Clear Inventory** – Clear inventory
\n– \u2764\ufe0f **Heal** – Restore health and hunger
\n– \ud83c\udf56 **Give Food** – 64 steaks instantly
\n– \ud83d\udc6e **Moderator Arriving** – Notify player that staff is coming
\n– \ud83d\udd28 **Ban Player** – Ban with confirmation and reason
\n– \ud83d\udcac **Send Message** – Popup for custom message
\n– \ud83d\udd12 **Close Ticket** – Archive\/delete the ticket<\/p>\n
\n
\n*Automatic private channel with action buttons*<\/p>\n
\n
\n*Staff \u2192 Player and Player \u2192 Staff instant*<\/p>\n
\n2. Create an application \u2192 Bot
\n3. Copy the token
\n4. **IMPORTANT**: Enable these intents in “Bot”:
\n – \u2705 **MESSAGE CONTENT INTENT**
\n – \u2705 **SERVER MEMBERS INTENT**
\n5. OAuth2 \u2192 URL Generator:
\n – Check `bot` and `applications.commands`
\n – Permissions: View Channels, Send Messages, Manage Channels, Manage Permissions
\n6. Invite the bot to your server<\/p>\n
\n2. Place in `\/plugins\/`
\n3. Restart the server
\n4. Edit `plugins\/DiscordSupport\/config.yml`
\n5. `\/supportreload`<\/p>\n
\n“`yaml
\ndiscord:
\n bot-token: “YOUR_TOKEN_HERE”
\n public-tickets:
\n enabled: true
\n channel-id: “123456789012345678” # Your #support channel ID
\n“`<\/p>\n
\n“`yaml
\ndiscord:
\n bot-token: “YOUR_TOKEN_HERE”
\n private-tickets:
\n enabled: true
\n category-id: “123456789012345678” # Your category ID
\n allowed-roles: “987654321098765432,111222333444555666” # Staff, Admin
\n delete-on-close: true
\n“`<\/p>\n
\n|———|————-|————|
\n| `\/support
\n| `\/commandsend
\n| `\/supportreload` | Reload config | `discordsupport.admin` |
\n| `\/supportsend
\naction-buttons:
\n teleport-spawn:
\n enabled: true
\n label: “\ud83c\udfe0 TP Spawn”
\n command: “tp %player% 0 100 0”<\/p>\n
\n enabled: true
\n label: “\u2764\ufe0f Heal”
\n command: “heal %player%”
\n“`<\/p>\n
\ncooldown:
\n enabled: true
\n time: 60 # seconds between each ticket
\n“`<\/p>\n
\nmessages:
\n support-sent: “&a&l\u2714 &aTicket sent successfully!”
\n no-active-ticket: “&c&l\u2718 &cYou don’t have an active ticket.”
\n“`<\/p>\n
\n“`
\nPlayer: \/support I’m stuck in a wall
\n“`<\/p>\n
\n“`
\n\ud83c\udfab New Support Ticket<\/p>\n
\nUUID: 123e4567-e89b-12d3-a456-426614174000
\nProblem: I’m stuck in a wall
\nLocation: X: 150, Y: 64, Z: -230 (world)
\nTime: 18:30:42<\/p>\n
\n“`<\/p>\n
\n“`
\nStaff (Discord): Clicks “Send Message”
\n\u2192 Popup: “I’ll teleport you to spawn”
\nPlayer (Minecraft): Receives “[Support] I’ll teleport you to spawn”
\n“`<\/p>\n
\n“`
\nPlayer: [Teleported to spawn]
\nStaff sees (only them): “\u2705 Action TP Spawn executed for Valival_”
\n“`<\/p>\n
\n“`
\nPlayer: \/commandsend Thanks, it’s fixed!
\nDiscord: “\ud83d\udcac Message from Valival_: Thanks, it’s fixed!”
\n“`<\/p>\n
\n“`
\nStaff: Clicks “Close Ticket”
\nPlayer: Receives “Your ticket has been closed”
\nDiscord Channel: Deleted after 5 seconds
\n“`<\/p>\n
\n\u2705 **Asynchronous** – No server lag
\n\u2705 **Discord Permissions** – Role-based access control
\n\u2705 **Anti-spam** – Configurable cooldown
\n\u2705 **Complete Logs** – All actions tracked
\n\u2705 **Validation** – Bot status verification <\/p>\n
\n– **Server**: Paper, Spigot, Purpur
\n– **Java**: 17+
\n– **Discord**: JDA 5.0 (included)<\/p>\n
\n**English Version**: Configuration and messages in English<\/p>\n
\n– \ud83d\udca1 **Suggestions**: Share your ideas!
\n– \u2b50 **Reviews**: Leave a review if you like the plugin<\/p>\n
\n– \u2728 Private ticket system with dedicated channels
\n– \ud83d\udcac Two-way Discord \u2194 Minecraft communication
\n– \ud83c\udfae “Moderator Arriving” button to notify players
\n– \ud83d\udd28 “Ban” button with confirmation and reason
\n– \ud83c\udf0d Complete FR\/EN support
\n– \u26a1 Asynchronous initialization (no lag)
\n– \ud83d\udee1\ufe0f Bot status verification before creation<\/p>\n
\n– Ephemeral messages (visible only to the person who clicks)
\n– Improved error handling
\n– Clearer and more informative logs
\n– Complete documentation<\/p>\n
\n– Fixed server freeze during initialization
\n– Fixed “Guild does not have a self member”
\n– Fixed Discord intents handling<\/p>\n
\n“`
\nPlayer: “I’m stuck!”
\n\u2192 Staff must go in-game
\n\u2192 Wastes time
\n\u2192 Player waits a long time
\n“`<\/p>\n
\n“`
\nPlayer: \/support I’m stuck
\n\u2192 Instant Discord ticket
\n\u2192 Staff sees position, problem, info
\n\u2192 Clicks “TP Spawn”
\n\u2192 Player teleported in 2 seconds
\n\u2192 Problem solved!
\n“`<\/p>\n
\n**Player satisfaction: +200%**
\n**Happy staff: Priceless** \ud83d\ude0a<\/p>\n